{"id":21165,"date":"2024-07-15T13:37:44","date_gmt":"2024-07-15T13:37:44","guid":{"rendered":"https:\/\/www.complycube.com\/?p=21165"},"modified":"2024-12-20T14:26:46","modified_gmt":"2024-12-20T14:26:46","slug":"levolution-de-la-mobilite-en-tant-que-service","status":"publish","type":"post","link":"https:\/\/www.complycube.com\/fr\/the-evolution-of-mobility-as-a-service-maas\/","title":{"rendered":"Du pas de la porte \u00e0 la destination\u00a0: l&#039;\u00e9volution de la mobilit\u00e9 en tant que service"},"content":{"rendered":"<p>La commodit\u00e9 offerte \u00e0 la soci\u00e9t\u00e9 par les plateformes de livraison rapide et de covoiturage telles qu&#039;Uber est devenue partie int\u00e9grante de la vie moderne, avec toutes sortes de biens et de services arrivant \u00e0 notre porte. Tout est \u00e0 port\u00e9e de main, mais nous ne parvenons pas \u00e0 reconna\u00eetre ce qui sous-tend ce confort soci\u00e9tal : un secteur de la mobilit\u00e9 en tant que service robuste et en constante croissance. La croissance de chaque secteur s\u2019accompagne d\u2019une p\u00e9riode d\u2019ajustement au cours de laquelle la s\u00fbret\u00e9 et la s\u00e9curit\u00e9 doivent \u00eatre prises en compte pour soutenir les op\u00e9rations de mise \u00e0 l\u2019\u00e9chelle. <\/p>\n\n\n\n<p>Le secteur de la mobilit\u00e9 n\u2019est pas diff\u00e9rent, ayant consid\u00e9rablement augment\u00e9 depuis la pand\u00e9mie de COVID-19, dans laquelle la livraison de nourriture et de biens est devenue essentielle. Les comportements des consommateurs continuent de migrer vers une voie tr\u00e8s num\u00e9rique, celle de la commodit\u00e9, puisque nous pouvons h\u00e9ler un taxi ou commander nos courses hebdomadaires en quelques clics. \u00c0 la lumi\u00e8re de cela, les entreprises doivent mettre en \u0153uvre les mesures n\u00e9cessaires pour prot\u00e9ger ces op\u00e9rations de mise \u00e0 l&#039;\u00e9chelle, y compris des mesures de s\u00e9curit\u00e9 critiques telles que le contr\u00f4le des conducteurs et la v\u00e9rification du permis de conduire.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Croissance du secteur de la mobilit\u00e9<\/strong><\/h2>\n\n\n\n<p>Le rapport trimestriel 2023 de McKinsey sur l&#039;avenir de la mobilit\u00e9 a soulign\u00e9 le secteur comme l&#039;un des plus innovants, avec une croissance drastique \u00e0 l&#039;horizon. Le rapport attend avec impatience les pr\u00e9visions pour 2035, d\u00e9crivant la tendance de croissance actuelle du secteur. Il est dit,&nbsp;<\/p>\n\n\n\n<p>\u00ab La mobilit\u00e9 est l&#039;un des<strong>&nbsp;<\/strong>les secteurs les plus chauds, avec&nbsp;<a href=\"https:\/\/www.mckinsey.com\/~\/media\/mckinsey\/industries\/automotive%20and%20assembly\/our%20insights\/the%20future%20of%20mobility\/the-future-of-mobility.pdf\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">start-ups et \u00e9quipementiers traditionnels<\/a>&nbsp;d\u00e9velopper constamment de nouvelles technologies et options de transport.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"577\" src=\"https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/2-1-1024x577.jpg\" alt=\"mobilit\u00e9 en tant que service et contr\u00f4le des conducteurs avec contr\u00f4le du permis de conduire\" class=\"wp-image-21174\" srcset=\"https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/2-1-1024x577.jpg 1024w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/2-1-300x169.jpg 300w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/2-1-768x433.jpg 768w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/2-1-1536x866.jpg 1536w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/2-1-2048x1154.jpg 2048w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/2-1-18x10.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Certaines des principales tendances croissantes en mati\u00e8re de mobilit\u00e9 comprennent\u00a0:<\/p>\n\n\n\n<p><strong>Solutions de micro-mobilit\u00e9 (scooters et v\u00e9los \u00e9lectriques)\u00a0:&nbsp;<\/strong>Les solutions de micromobilit\u00e9 sont certainement un excellent exemple d\u2019innovation au sein du secteur, avec des entreprises telles que Bird et Lime en t\u00eate du partage de scooters \u00e9lectriques. Les v\u00e9los \u00e9lectriques ont \u00e9galement gagn\u00e9 en popularit\u00e9, VanMoof et Cowboy fusionnant les v\u00e9los \u00e9lectriques avec une technologie intelligente. <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>La valeur du march\u00e9 mondial de la micromobilit\u00e9 \u00e9tait \u00e9valu\u00e9e \u00e0 environ $3,4 milliards en 2022 et devrait atteindre $6,1 milliards d&#039;ici 2027, avec une croissance annuelle compos\u00e9e.&nbsp;<a href=\"https:\/\/www.marketsandmarkets.com\/Market-Reports\/micro-mobility-market-71389422.html\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">taux de croissance (TCAC) de 12,5% de 2022 \u00e0 2027<\/a>.&nbsp;<\/p>\n<\/blockquote>\n\n\n\n<p><strong>Services de covoiturage et de covoiturage\u00a0:<\/strong>&nbsp;Des entreprises comme Uber et Lyft ont men\u00e9 la croissance du march\u00e9 des services de covoiturage, les gens \u00e9tant devenus fortement d\u00e9pendants de ces services dans leur vie quotidienne. En seulement 2023, Uber a g\u00e9n\u00e9r\u00e9&nbsp;<a href=\"https:\/\/www.businessofapps.com\/data\/uber-statistics\/#:~:text=Uber%20generated%20%2437.2%20billion%20revenue%20in%202023%2C%20a%2016%25%20increase,due%20to%20the%20coronavirus%20pandemic.\">$37,2 milliards de chiffre d&#039;affaires<\/a>, une augmentation impressionnante de 16% d&#039;une ann\u00e9e sur l&#039;autre. La demande de moyens de transport pratiques et rapides et le co\u00fbt toujours croissant de possession d\u2019un v\u00e9hicule encouragent la croissance de ces services.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Le march\u00e9 mondial du covoiturage est estim\u00e9 \u00e0 <a href=\"https:\/\/www.mordorintelligence.com\/industry-reports\/ridesharing-market#:~:text=The%20Global%20Ridesharing%20Market%20size,effective%20and%20time%2Dsaving%20transportation.\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">47,62 milliards USD en 2024<\/a> et devrait atteindre $89,99 milliards d\u2019ici 2029. <\/p>\n<\/blockquote>\n\n\n\n<p><strong>Services d&#039;autopartage\u00a0:<\/strong>&nbsp;Les services de covoiturage comme Zipcar et Car2Go sont \u00e9galement des alternatives populaires \u00e0 la possession d&#039;une voiture, car ils offrent un acc\u00e8s flexible aux v\u00e9hicules. Le groupe IMARC s&#039;attend \u00e0 ce que le march\u00e9 atteigne&nbsp;<a href=\"https:\/\/www.imarcgroup.com\/car-sharing-market\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">\u00c9tats-Unis $23.3 <\/a>milliards d\u2019ici 2032, affichant un taux de croissance (TCAC) de 12,3% de 2024 \u00e0 2032.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"577\" src=\"https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/3-1-1024x577.jpg\" alt=\"\" class=\"wp-image-21173\" style=\"width:840px;height:auto\" srcset=\"https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/3-1-1024x577.jpg 1024w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/3-1-300x169.jpg 300w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/3-1-768x433.jpg 768w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/3-1-1536x866.jpg 1536w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/3-1-2048x1154.jpg 2048w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/3-1-18x10.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p><\/p>\n<\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Le paysage r\u00e9glementaire<\/strong><\/h2>\n\n\n\n<p>\u00c0 mesure que l\u2019industrie du MaaS continue de se d\u00e9velopper et d\u2019\u00e9voluer, les r\u00e9glementations en place doivent \u00e9galement respecter les normes de s\u00fbret\u00e9 et de s\u00e9curit\u00e9. <a href=\"https:\/\/www.complycube.com\/fr\/solutions\/assurance-de-lidentite\/verification-amelioree-du-conducteur\/\" title=\"\">V\u00e9rification du conducteur<\/a> est n\u00e9cessaire pour garantir la s\u00e9curit\u00e9 des passagers et des autres usagers de la route et pour se conformer \u00e0 la r\u00e9glementation. Par exemple, au Royaume-Uni, le secteur de la mobilit\u00e9 est confront\u00e9 \u00e0 des r\u00e9glementations substantielles visant \u00e0 prot\u00e9ger les passagers, Transport for London (TFL) exigeant une v\u00e9rification approfondie des ant\u00e9c\u00e9dents de tous les chauffeurs de taxi de la ville.&nbsp;<\/p>\n\n\n\n<p>Des r\u00e9glementations similaires existent aux \u00c9tats-Unis, notamment la Federal Motor Carrier Safety Administration (FMCSA), qui r\u00e9glemente l&#039;industrie du camionnage et v\u00e9rifie les qualifications des conducteurs et la v\u00e9rification des ant\u00e9c\u00e9dents. La Transportation Network Company (TNC) impose des r\u00e9glementations diff\u00e9rentes dans chaque \u00c9tat pour dicter des r\u00e8gles sp\u00e9cifiques aux soci\u00e9t\u00e9s de covoiturage telles qu&#039;Uber ou Lyft, y compris la v\u00e9rification des ant\u00e9c\u00e9dents et l&#039;inspection des v\u00e9hicules. Il existe de nombreuses autres normes r\u00e9glementaires nationales et internationales pour le secteur de la mobilit\u00e9, qui doivent \u00eatre respect\u00e9es pour garantir des normes de s\u00e9curit\u00e9 \u00e9lev\u00e9es.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\u00c9tude de cas Uber<\/strong><\/h3>\n\n\n\n<p>En 2015, un article de la BBC soulignait que les v\u00e9rifications des ant\u00e9c\u00e9dents des conducteurs d&#039;Uber n&#039;\u00e9taient tout simplement \u00ab pas assez bonnes \u00bb, le g\u00e9ant du MaaS \u00e9tant accus\u00e9 de ne pas faire sa part pour v\u00e9rifier ces conducteurs et assurer la s\u00e9curit\u00e9 des passagers. L&#039;article fait \u00e9cho aux paroles de George Gascon, procureur de San Francisco, d\u00e9clarant\u00a0:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Uber&nbsp;<a href=\"https:\/\/www.bbc.co.uk\/news\/technology-34002051\" target=\"_blank\" rel=\"noopener nofollow\" title=\"\">le d\u00e9pistage n&#039;a couvert que les sept derni\u00e8res ann\u00e9es&nbsp;<\/a>et a omis les contr\u00f4les biom\u00e9triques qui permettraient de d\u00e9couvrir les personnes qui avaient falsifi\u00e9 leur identit\u00e9 pour \u00e9viter d&#039;\u00eatre rep\u00e9r\u00e9es lors du contr\u00f4le.<\/p>\n<\/blockquote>\n\n\n\n<p>L&#039;article a r\u00e9v\u00e9l\u00e9 que de nombreux chauffeurs d&#039;Uber avaient des ant\u00e9c\u00e9dents criminels, et que plusieurs d&#039;entre eux avaient des ant\u00e9c\u00e9dents criminels li\u00e9s \u00e0 des infractions graves, qui n&#039;ont pas \u00e9t\u00e9 signal\u00e9es lors du processus de v\u00e9rification des chauffeurs. Gascon a \u00e9galement soulign\u00e9 que les donn\u00e9es sur lesquelles Uber s&#039;appuyait n&#039;\u00e9taient pas exhaustives.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"577\" src=\"https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/4-1-1024x577.jpg\" alt=\"mobilit\u00e9 en tant que service et contr\u00f4le des conducteurs avec contr\u00f4le du permis de conduire\" class=\"wp-image-21175\" srcset=\"https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/4-1-1024x577.jpg 1024w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/4-1-300x169.jpg 300w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/4-1-768x433.jpg 768w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/4-1-1536x866.jpg 1536w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/4-1-2048x1154.jpg 2048w, https:\/\/www.complycube.com\/wp-content\/uploads\/2024\/07\/4-1-18x10.jpg 18w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>L&#039;avenir de la mobilit\u00e9 est v\u00e9rifi\u00e9&nbsp;<\/strong><\/h2>\n\n\n\n<p>La v\u00e9rification du conducteur est une prochaine \u00e9tape importante dans l&#039;avenir de <a href=\"https:\/\/www.complycube.com\/fr\/cas-dutilisation\/industrie\/la-mobilite-en-tant-que-service\/\" title=\"\">Mobilit\u00e9 en tant que service<\/a>. La v\u00e9rification doit \u00eatre rationalis\u00e9e gr\u00e2ce \u00e0 des contr\u00f4les pr\u00e9cis et efficaces, tels que\u00a0:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.complycube.com\/fr\/solutions\/assurance-de-lidentite\/verification-des-documents\/\" title=\"\">V\u00e9rifications de documents<\/a>: V\u00e9rifier la validit\u00e9 de leur permis de conduire et de tout autre document essentiel d\u00e9livr\u00e9 par le gouvernement.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.complycube.com\/fr\/solutions\/assurance-de-lidentite\/verification-biometrique\/\" title=\"\">Contr\u00f4les d&#039;identit\u00e9 biom\u00e9triques<\/a>: Ces contr\u00f4les garantissent que le conducteur est bien celui qu&#039;il pr\u00e9tend \u00eatre. Ils utilisent un moteur de reconnaissance faciale biom\u00e9trique pour examiner les donn\u00e9es biom\u00e9triques d&#039;un selfie fourni et les comparer avec la documentation \u00e9mise par le gouvernement.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.complycube.com\/fr\/cas-dutilisation\/traiter\/controles-dbs-ameliores-certifies-par-le-gouvernement\/\" title=\"\">V\u00e9rifications DBS<\/a>: Effectuer une v\u00e9rification des ant\u00e9c\u00e9dents pour savoir si les conducteurs ont commis des infractions p\u00e9nales.<\/li>\n\n\n\n<li><a href=\"https:\/\/www.complycube.com\/fr\/solutions\/assurance-de-lidentite\/verification-amelioree-du-conducteur\/\" title=\"\">Ch\u00e8ques d&#039;agence<\/a>: La comp\u00e9tence des conducteurs peut \u00eatre corrobor\u00e9e par des int\u00e9grations \u00e0 l&#039;int\u00e9gration DVLA (Royaume-Uni) et AAMVA (\u00c9tats-Unis). Cela fournit des points de donn\u00e9es critiques sur les conducteurs.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Solutions de v\u00e9rification des conducteurs et de mobilit\u00e9 en tant que service avec ComplyCube<\/strong><\/h2>\n\n\n\n<p>ComplyCube propose des contr\u00f4les de v\u00e9rification des conducteurs leaders du march\u00e9, y compris l&#039;int\u00e9gration avec le DVLA au Royaume-Uni et l&#039;AAMVA aux \u00c9tats-Unis. Cela permet une v\u00e9rification d\u2019identit\u00e9 extr\u00eamement compl\u00e8te, une validation des documents et une v\u00e9rification des ant\u00e9c\u00e9dents des conducteurs.<\/p>\n\n\n\n<p>Leurs v\u00e9rifications compl\u00e8tes des conducteurs et leurs contr\u00f4les de comp\u00e9tences pour le secteur de la mobilit\u00e9 en tant que service (MaaS) s&#039;int\u00e8grent \u00e0 la Driver and Vehicle Licensing Agency (DVLA) au Royaume-Uni et \u00e0 l&#039;American Association of Motor Vehicle Administrators (AAMVA) aux \u00c9tats-Unis.<\/p>\n\n\n\n<p>Entrer en contact avec <a href=\"https:\/\/www.complycube.com\/fr\/contactez\/contacter-le-service-commercial\/\" title=\"\">l&#039;un de leurs experts en conformit\u00e9<\/a> pour plus d&#039;informations.<\/p>","protected":false},"excerpt":{"rendered":"<p>Le secteur de la mobilit\u00e9 en tant que service a \u00e9volu\u00e9 rapidement, les chauffeurs-livreurs soutenant la soci\u00e9t\u00e9 moderne. La croissance de ce secteur a conduit \u00e0 un besoin accru de KYC, y compris le contr\u00f4le des conducteurs et la v\u00e9rification du permis de conduire.<\/p>","protected":false},"author":24,"featured_media":21193,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","inline_featured_image":false,"footnotes":""},"categories":[6],"tags":[9],"class_list":["post-21165","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guides","tag-know-your-customer"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.5.2 - aioseo.com -->\n\t<meta name=\"description\" content=\"Uncover the growth of the Mobility as a Service sector and the need for increased KYC, including driver screening and driver&#039;s license check. 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16:26:47","breadcrumb_settings":null,"limit_modified_date":true,"reviewed_by":"0","open_ai":"{\"title\":{\"suggestions\":[],\"usage\":0},\"description\":{\"suggestions\":[],\"usage\":0}}","ai":{"faqs":[],"keyPoints":[],"titles":[],"descriptions":[],"socialPosts":{"email":[],"linkedin":[],"twitter":[],"facebook":[],"instagram":[]}},"created":"2024-07-12 15:24:56","updated":"2026-01-28 16:26:47"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.complycube.com\/fr\/\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/www.complycube.com\/fr\/category\/guides\/\" title=\"Guides\">Guides<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tFrom Doorstep to Destination: The Evolution of Mobility as a 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